Frequently Asked Questions (FAQ)

GENERAL INFORMATION

From what time can I check-in?
The check-in is from 14:00 hours.

Until what time can I check-out?
The check-out is until 12:00 hours.

What is the front desk schedule?
The front desk is open 24/7.

Do you speak my language?
Our personal in Hotel Capricho & Spa speak German, English and Spanish.

RESERVATIONS

How can I make an online reservation?
To make a reservation online: choose the type of room; select the days in the calendar; fill in the information fields and click in “Book Now” button. Next, our booking department will send you the reservation confirmation by email, with the price details and payment method.

How can I amend or cancel an online reservation?
For amendments and cancellations, please, contact us by the contact form, by email or call our Reservations Office. We will personally assist you.

TRANSFERS

Which is the fastest way to get to the Hotel from the Palma airport?
The fastest way to get to our hotel is in rental car, taxi or bus. Apply for here the transfer at the best price.

How can I reserve a transfer from the airport to the hotel?
You can apply for a transfer reservation here at the best price.

SPA

Is the Spa opened all summer season?
No. Please note that the Spa and heated pool are open from 15 October to 15 May. During the summer season the outdoor pool is available.